04 May, 2016

New SSD is awesome. PowerDirector 14 Ultimate is still flaky...

Okay so I discovered the failing spinning disk HDD when I started troubleshooting hard system freezes when doing previews or "produce" functions on CyberLink PowerDirector 14 Ultimate edition. I have several licenses for it, and it works okay, not perfectly, but okay on my wifes laptop,

However her laptop is her laptop and I do NOT want to have to keep borrowing it to do my work.

The problem isn't just a simple application hang that I can use task manager to exit the application and restart, oh no.... it hard freezes the system, no input whatsoever is taken, and even the displayed time on the clock stops incrementing... It hard hangs the system...

I am working with CyberLink to resolve this issue. My laptop is fully patched up to date, the firmware is up to date, and I have run full diagnostics from Lenovo on my laptop and it all shows good other than I am out of warranty. No surprise there, the warranty on these things is shockingly short...

I have made sure I have the latest drivers, and followed all of CyberLink's published work arounds to no avail. In my reading it might be a coding issue. It looks like CyberLink has a problem with ATI / AMD Radeon video which my laptop has.

I am very hopeful that CyberLink can offer a solution to this problem in short order. For now, I will have to swipe my wifes laptop to get my work done, and that's not fair to either of us. The tools I need are on my laptop, and she needs to use the tools on her laptop to do her work as well...

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